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purehavendigital.com.au
AI Customer Support Chatbot — portfolio case study hero
AI Automation

AI Customer Support Chatbot

A Tidio-powered AI chatbot trained on product FAQs and service workflows for an eCommerce brand, handling 70% of support queries without human intervention.

AI Customer Support Chatbot — gallery screenshot 1
AI Customer Support Chatbot — gallery screenshot 2
AI Customer Support Chatbot — gallery screenshot 3

~70% queries deflected

24/7 coverage

Faster resolution

Scope & services

  • FAQ ingestion
  • Bot flows
  • Escalation rules
  • Lead capture

Tech stack

TidioAI trainingShopify context

Portfolio showcase with sample branding and illustrative metrics representative of typical client outcomes. Your results will depend on market, offer, and ad spend.